Return policy

Thank you for shopping with A-Team Window Cleaning. If you are not entirely satisfied with your purchase of our professional cleaning supplies, we are here to help.
1. Return Window
You have 28 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Return Process
To initiate a return, please contact us via email at info@ateamwc.com with your order number and the reason for the return. Our team will provide you with the return shipping address and instructions.
3. Return Shipping Costs
  • Customer Responsibility: Customers are responsible for paying their own shipping costs for returning items unless the product arrived damaged or defective.
  • Non-Refundable: Original shipping costs ($6.95) are non-refundable.
4. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies (usually 5-10 business days).
5. Damaged or Defective Items
If you receive a damaged or defective product (e.g., a cracked safety goggle or a leaking cleaner bottle), please contact us immediately at (404) 671-2703. We will arrange for a replacement or a full refund at no additional cost to you.
6. Restocking Fee
We do not charge a restocking fee for returned items.
7. Contact Us
If you have any questions on how to return your item, contact us:
  • Phone: (404) 671-2703
  • Email: info@ateamwc.com
  • Address: 2403 Station Club Dr, Marietta, GA 30060